Send an email to hello@zainasaed.com to keep all correspondence documented. You will get a price quotation. A 50% downpayment is due for personalized orders before sending you the sketch.​ The other 50% will be paid when you receive your order.

Payments in Jordan are in Cash, Cliq and Visa. Bank Transfer & Online Payment link for abroad. International orders outside of Jordan are shipped via Fedex; The price varies depending on the country, it can go up to $50 for silver items under $1000 and 0.5Kg.​ VAT is not included.

There are no refunds. 3 days for exchange. Returns can be made in cases of a fault in the order which will be immediately & happily fixed.

Always store your pieces separately. Avoid direct contact with beauty products such as perfumes, hairsprays, body creams & deodorants while wearing your jewelry. Remove your gold plated and genuine leather jewelry before swimming, bathing or using abrasive cleaners.